1. Introduction
This Privacy Policy (“Policy”) describes how Rogue Productions, LLC (“Company,” “we,” “us,” or “our”) collects, uses, discloses, and protects the personal information of visitors and users (“you” or “your”) of our website located at rogueproductions.net (the “Site”) and any related services, applications, or platforms operated by us (collectively, the “Services”).
By accessing or using our Services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with this Policy, you must immediately cease use of our Services.
This Policy applies to all information collected through our Services, regardless of how it is submitted or transmitted.
2. Information We Collect
2.1 Information You Provide Directly
We may collect the following types of personal information when you voluntarily provide it to us:
- Contact Information: Name, email address, phone number, and mailing address when you fill out contact forms, request quotes, or communicate with us.
- Account Information: Username, password (stored in hashed form), and profile details if you create an account on our platform.
- Payment Information: Billing name, billing address, and payment method details. Note: We do not directly store credit card numbers or sensitive payment data. All payment transactions are processed through secure third-party payment processors.
- Project Information: Business name, project requirements, design preferences, content, images, and other materials you submit as part of a project engagement.
- Communications: Any messages, feedback, or other content you send to us through our contact forms, email, or other communication channels.
2.2 Information Collected Automatically
When you visit our Site, we may automatically collect certain technical information, including:
- Device Information: Browser type, operating system, device type, screen resolution, and unique device identifiers.
- Usage Data: Pages visited, time spent on pages, click patterns, referring URLs, and navigation paths.
- Network Information: IP address (which may be anonymized), internet service provider, and general geographic location (city/region level only).
- Cookies and Similar Technologies: See Section 6 for details on our use of cookies.
2.3 Information from Third Parties
We may receive information about you from third-party sources, including analytics providers, advertising networks, and social media platforms, but only to the extent you have authorized those third parties to share such information with services like ours.
3. How We Use Your Information
We use the information we collect for the following purposes:
- To provide, maintain, and improve our Services.
- To process and fulfill service requests, orders, and transactions.
- To communicate with you regarding your projects, inquiries, or account.
- To send you service-related notices, updates, and administrative messages.
- To personalize your experience on our Site.
- To analyze usage trends and improve the functionality and performance of our Services.
- To detect, prevent, and address fraud, security issues, and technical problems.
- To comply with applicable legal obligations and enforce our Terms of Service.
- To protect the rights, property, and safety of our Company, our users, and the public.
We will only use your personal information for the purposes described in this Policy or as otherwise disclosed to you at the time of collection. We do not sell your personal information to third parties.
4. Information Sharing and Disclosure
We do not sell, rent, or trade your personal information. We may share your information only in the following limited circumstances:
- Service Providers: We may share your information with trusted third-party service providers who assist us in operating our Services (e.g., hosting providers, payment processors, email delivery services). These providers are contractually obligated to use your information only as necessary to provide services to us and are required to maintain the confidentiality and security of your data.
- Legal Compliance: We may disclose your information if required to do so by law, regulation, legal process, or governmental request, or when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.
- Business Transfers: In the event of a merger, acquisition, reorganization, bankruptcy, or sale of all or a portion of our assets, your personal information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our Site of any change in ownership or uses of your personal information.
- With Your Consent: We may share your information with third parties when you have given us explicit consent to do so.
5. Data Security
We implement commercially reasonable technical, administrative, and organizational security measures designed to protect your personal information from unauthorized access, disclosure, alteration, and destruction. These measures include, but are not limited to:
- Encryption of data in transit using TLS/SSL protocols.
- Secure server infrastructure hosted on Microsoft Azure with enterprise-grade security controls.
- Access controls limiting employee and contractor access to personal data on a need-to-know basis.
- Regular security assessments and monitoring.
- Use of Azure Key Vault for secure storage of sensitive configuration data and secrets.
IMPORTANT DISCLAIMER: While we strive to use commercially reasonable means to protect your personal information, no method of transmission over the Internet or method of electronic storage is 100% secure. We cannot guarantee the absolute security of your information, and any transmission of personal data is at your own risk. Rogue Productions, LLC shall not be liable for any unauthorized access to, or breach of, your personal information that occurs despite our commercially reasonable security measures. You acknowledge and agree that you provide your personal information at your own risk.
7. Third-Party Services
Our Services may contain links to third-party websites, services, or platforms that are not owned or controlled by Rogue Productions, LLC. We are not responsible for the privacy practices, content, or security of any third-party websites or services. We strongly encourage you to review the privacy policies of any third-party sites you visit.
Our use of third-party services (including but not limited to Microsoft Azure, payment processors, and analytics tools) is governed by their respective privacy policies and terms of service. Your interaction with those services is at your own risk, and Rogue Productions, LLC assumes no liability for the practices or policies of any third-party service.
8. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. When your information is no longer needed, we will securely delete or anonymize it in accordance with applicable law.
Project-related data may be retained for a reasonable period after the completion of a project for reference, warranty, and legal compliance purposes.
9. Your Rights
Depending on your jurisdiction, you may have the following rights regarding your personal information:
- Access: You may request a copy of the personal information we hold about you.
- Correction: You may request that we correct inaccurate or incomplete personal information.
- Deletion: You may request that we delete your personal information, subject to certain legal exceptions.
- Objection: You may object to our processing of your personal information in certain circumstances.
- Portability: You may request to receive your personal information in a structured, commonly used, and machine-readable format.
- Withdrawal of Consent: Where processing is based on your consent, you may withdraw that consent at any time.
To exercise any of these rights, please contact us using the information provided in Section 14. We will respond to your request within a reasonable timeframe and in accordance with applicable law. We may need to verify your identity before processing your request.
10. Children’s Privacy
Our Services are not directed to individuals under the age of 18 (“minors”). We do not knowingly collect personal information from minors. If we become aware that we have collected personal information from a minor without verified parental consent, we will take steps to delete that information promptly. If you believe we may have collected information from a minor, please contact us immediately.
11. International Users
Our Services are operated from the United States. If you access our Services from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States, where data protection laws may differ from those in your jurisdiction. By using our Services, you consent to the transfer of your information to the United States and the processing of your information in accordance with this Policy.
12. Changes to This Policy
We reserve the right to update or modify this Privacy Policy at any time without prior notice. Changes will be effective immediately upon posting the revised Policy on our Site with an updated “Last Updated” date. Your continued use of our Services after any changes constitutes your acceptance of the revised Policy. We encourage you to review this Policy periodically.
13. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, Rogue Productions, LLC, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AND AFFILIATES SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION, DAMAGES FOR LOSS OF PROFITS, DATA, GOODWILL, USE, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR RELATED TO ANY BREACH OF THIS PRIVACY POLICY, ANY UNAUTHORIZED ACCESS TO OR USE OF YOUR PERSONAL INFORMATION, OR ANY INTERRUPTION OR CESSATION OF TRANSMISSION TO OR FROM OUR SERVICES, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), OR ANY OTHER LEGAL THEORY, WHETHER OR NOT WE HAVE BEEN INFORMED OF THE POSSIBILITY OF SUCH DAMAGE.
IN NO EVENT SHALL Rogue Productions, LLC’S TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THIS PRIVACY POLICY OR OUR PRIVACY PRACTICES EXCEED THE AMOUNT YOU HAVE PAID TO US IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR ONE HUNDRED DOLLARS ($100.00), WHICHEVER IS GREATER.
You agree to indemnify, defend, and hold harmless Rogue Productions, LLC from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising out of or related to your use of our Services or any violation of this Privacy Policy. Rogue Productions, LLC shall not be responsible for any legal fees incurred by you in connection with any claim or dispute arising from this Policy or our Services.
14. Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
Rogue Productions, LLC
Pensacola, FL
Website: rogueproductions.net/contact